Refund policy
*Returns & exchanges
*To be eligible for a return, your item must be unused and in the same condition that you received it.
*Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
You will be responsible for paying for your own shipping costs for returning your item.
*I gladly accept cancellations: before item has shipped
*I don't accept exchanges
*But please contact me if you have any problems with your order.
*We only refund items if they are defective or damaged/ we do not do exchanges.
Please send us an email with Invoice # and photos of damaged goods if applicable to
Email: iselascraftshop@gmail.com